Brisbane and Melbourne are two of Australia’s major cities and each has its own set of advantages and disadvantages. Brisbane has a warmer climate and is closer to lovely beaches, while Melbourne is a bit more cultural in many aspects.
Now, what if you currently live in Brisbane, but need to move to Melbourne in the near future? Whatever your reason may be for moving, it’s important for you to find a reliable removals company to assist you with the move. Note that it normally takes 20 hours to travel from Brisbane to Melbourne, so you’ll have to make sure the removalist you hire can keep your belongings safe and secure along the way.
So, how do you make sure you’ve found the right removals company to help you with relocation? What are the things you need to consider when choosing a removalist? Here are a few tips:
1. Give yourself time.
There are so many things to consider, including the rates of the removalist, the specific services offered, feedback from previous customers, and experience in the industry. This is why you need to give yourself ample time to check out several companies before making your choice. Hiring a removals company at the last minute almost always results in hiring the wrong company. And hiring the wrong company almost always results in regrets.
2. Conduct a background check.
Check the website of each company on your list of prospects so you’ll have a general idea as to whether they provide the kind of services you need. Check the website of professional bodies that provide accreditation to removalists to see if the companies on your list are members. Membership to professional organizations may not be a requirement, but it says a lot about a company’s dedication to uphold best practices in the industry.
It may also be a good idea to check consumer advocacy sites to see if any of the companies on your list has a history of customer complaints. This task can be time-consuming, but it’s certainly worth your while, considering the headache and stress you’re saving yourself from.
3. Ask for references and check them out.
A reliable company will never be afraid to give you references. If they offer excellent service at all times, then they shouldn’t worry about what previous customers have to say about them. Of course, you can’t just assume that a company that’s willing to give you references is a reliable one. To be safe, take the time to check out the references they gave you.
It may also be a good idea to ask family and friends if they’ve ever worked with any of the companies on your list of prospects. Ask them about their experience with the company. If they give you any negative feedback, ask them exactly what happened so you can determine if the negative experience can be attributed to a company’s incompetence or if it was due to circumstances beyond anyone’s control.
4. Ask about insurance.
A good removals company is one that’s insured against damage and or loss in the course of transport. You never know when accidents will occur, and it’s always good to have assurance that you’ll be compensated in case anything happens to some or all of your belongings. Do not hesitate to ask if insurance is included in the total cost that a company quotes. If it isn’t, ask how much they’ll charge for insurance. In fact, it’s a good idea to ask about any other additional charges so you can compare the total cost for each company you’re considering, and not just the basic rates.
5. Review the contract.
Make sure that everything you verbally agreed on is stated on the contract. If there’s anything on the contract you don’t quite understand, ask about it and make sure all contract details are acceptable before you sign it. Remember that if anything goes wrong, it is the contract that’s going to help you ensure you don’t get the short end of the deal. So be sure to read the fine print as well.
The process of finding the right removals company can seem daunting, but it is well worth the effort and the time. Bear in mind that hiring the right removalist can spell the difference between a stress-free move and a nightmarish experience.